Infrastructure and Operations Engineer

Hydrasun is a recognised market leader in the provision of integrated fluid transfer, power and control solutions. We are focused on supporting the energy transition through our work in the oil and gas, renewable energy, general industrial and marine industries worldwide.

We are recruiting for an Infrastructure and Operations Engineer. This role Full time, on site in our Aberdeen Headquarters, with travel to other branches as required. Due to the nature of the role, attendance 5 days a week in the office is essential.

Reporting to the Infrastructure and Operations Team Leader, the Infrastructure & Operations Engineer works in a combined infrastructure and service delivery team which designs, implements, maintains, and supports IT Infrastructure. This cross-functional team both serves organisational needs and delivers incremental improvement.

Essential Experience, Qualifications and Competencies

Degree in an IT subject or equivalent experience.

Demonstrable business IT experience in a comparable environment with knowledge of:

Microsoft Entra
MS Windows Server / Desktop
Microsoft 365 – Security and Compliance
Storage Systems / Platforms
Microsoft Office products
Systems management and monitoring platforms
Current driving license
Ability to coordinate self / others, work to a plan and clearly communicate this
Good change management
Good interpersonal and communication skills with both IT and non-IT staff
Ability to prioritise work to meet deadlines
Ability to multi-task and work in a fast-paced environment.
Ability to use initiative and be flexible
Ability to work as part of a team or individually
Ability to take ownership of issues
Attention to detail
Strong analytical ability and risk-based approach problem solving
Ability to work with users to understand issues and translate them to requirements.

Desirable Experience, Qualifications and Competencies

Relevant certification.
MS Azure IaaS / PaaS
Virtualisation (e.g., VMware)
Data networking
Remote Desktop Services
InTune, MS Configuration Manager
Mitel VOIP
Microsoft Exchange Online
Powershell
Application packaging
Responsibilities include but are not limited to:
To develop and manage IT Infrastructure & Operations in line with security, compliance and company needs, including server, network, and client software / hardware
To comply with relevant infrastructure and security standards maintaining a high level of security for business data, software, equipment, and infrastructure
To monitor, optimise and troubleshoot infrastructure issues
To proactively maintain and champion use of IT Infrastructure documentation and related information tools such as wikis, inventories etc
To undertake hands-on engineering work as part of infrastructure projects, maintenance work and incident support, including problem resolution
To contribute as required to Continuity Management
To work with Infrastructure & Operations team colleagues, the Business Systems team, wider business, and external resources to provide support as required, including problem management support, across all systems and services
To maintain accurate records of hardware / software inventory, and licensing demand / availability
To provide excellent customer service by understanding the business drivers, taking proactive action, and providing clear communication
These duties will at times require you to work outside normal office hours and at different locations, including international branches
Participation in planning and execution of IT projects within budget and time constraints
Stay current with technological advances and share knowledge with coworkers
Evaluation of new technologies and platforms to determine their applicability to solving business challenges and needs
To ensure work is carried out is in accordance with company policies and procedures
To provide out-of-hours Duty Cover on a rotational basis.

For more information regarding this vacancy please contact our recruitment team: recruitment@hydrasun.com or 01224 618654.

In order to apply for this vacancy, please complete the fields below and upload your CV.

Infrastructure and Operations Engineer - Aberdeen (Ref: 1402)